Award-winning entrepreneur Susan Kabani is the CEO and Founder of Ugenie, an innovative provider of digital platforms that empower SME organisations to engage with their memberships more effectively. By embracing digital transformation, membership subscription businesses, not-for-profit organisations and professional networks can create a safe space for authentic engagement, building customer loyalty and improving customer retention. The bespoke platforms created by Ugenie enable organisations to build stronger communities in their own private digital space.